Returns

Our every products are produced with quality and integrity. If you feel the need to return an item you have purchased on this website based on the guidelines below, we will gladly process your return within 30 days from the order ship date.

Merchandise damaged by abuse, misuse, normal wear and tear, or lack of reasonable care is not covered by the manufacturer’s warranty and cannot be returned at any time after purchase.

We offer free returns.

Pack your return and send to:

Mr. White
401 China
China

Customized Products

Engraved or customized merchandise CANNOT be returned.

Refund Process

Upon receipt of products, refunds will be processed to the form of payment used on the original order.

Refunds will include product and sales tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, we will also include shipping charges in your refund.

Credit Card Refunds

For credit card refunds, allow up to two billing cycles for the credit to appear on your statement.

IMPORTANT NOTICE

We do not accept C.O.D. deliveries.

You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and we will not replace the contents of the package. Thank you for your cooperation.